Refund Policy — All Pro Service

At All Pro Service, we take pride in delivering reliable, high-quality handyman services. Customer satisfaction is important to us, and we aim to resolve concerns fairly and professionally.

Service Refund Eligibility

Refunds may be considered under the following circumstances:

• The agreed-upon service was not completed.

• Work performed was substantially different from the approved scope of work.

• A scheduling cancellation was made by All Pro Service and could not be rescheduled within a reasonable timeframe.

• There is a verified workmanship issue that we are unable to correct.

Non-Refundable Services

Refunds will generally not be provided for:

• Completed labor that matches the approved estimate or work order.

• Customer changes of mind after work has been completed.

• Delays caused by weather, material availability, or circumstances outside our control.

• Pre-approved material purchases, special-order items, or permit fees.

• Issues resulting from pre-existing conditions, structural problems, or customer-supplied materials.

Warranty & Repairs

If you are unsatisfied with completed work, please contact us within 7 days of service completion. We will first attempt to inspect and correct the issue before issuing any partial or full refund.

Deposits

• Deposits for large projects may be refundable only if cancellation is made at least 48 hours before scheduled work begins.

• Deposits used for purchased materials or special orders are non-refundable.

Cancellation Policy

• Same-day cancellations may be subject to a cancellation fee.

• Customers must provide at least 24 hours’ notice for standard appointment cancellations whenever possible.

Refund Processing

Approved refunds will be processed using the original payment method within 5–10 business days.

Contact Us

For questions regarding this Refund Policy or to request support, please contact:

All Pro Service
Phone: [Your Business Phone Number]
Email: [Your Business Email]

We value your business and will always work in good faith to resolve concerns quickly and professionally.
Shipping policy doesn't apply.


 

Privacy Policy — All Pro Service

Effective Date: May 13, 2026

At All Pro Service, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our handyman services, website, or communicate with us.

Information We Collect

We may collect the following types of information:

• Name

• Phone number

• Email address

• Home or service address

• Payment information

• Photos or descriptions related to requested services

• Communication records such as calls, texts, or emails

How We Use Your Information

We use your information to:

• Schedule and provide handyman services

• Process payments and invoices

• Communicate about appointments and estimates

• Improve our customer service and operations

• Send service updates or promotions (if you choose to receive them)

• Maintain internal business records

Sharing of Information

All Pro Service does not sell or rent your personal information.

We may share information only when necessary with:

• Payment processors

• Service providers or subcontractors assisting with your project

• Legal authorities when required by law

Payment Security

We take reasonable steps to protect payment and personal information. However, no online or electronic transmission is guaranteed to be completely secure.

Cookies & Website Data

If our website uses cookies or analytics tools, they may collect limited technical information such as browser type, device information, and pages visited to improve website performance and user experience.

Customer Communications

By contacting All Pro Service, you consent to receiving calls, emails, or text messages regarding estimates, scheduling, invoices, and service updates.

You may opt out of promotional communications at any time.

Data Retention

We retain customer records only as long as necessary for business, legal, accounting, or service purposes.

Your Rights

Depending on your state or local laws, you may have the right to:

• Request access to your personal information

• Request corrections to inaccurate information

• Request deletion of certain personal information

Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices of those third parties.

Changes to This Policy

All Pro Service may update this Privacy Policy from time to time. Updated versions will be posted with a revised effective date.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

All Pro Service
Phone: [Your Business Phone Number]
Email: [Your Business Email]

 

Terms and Conditions — All Pro Service

Effective Date: May 13, 2026

Welcome to All Pro Service. By booking, using, or paying for our handyman services, you agree to the following Terms and Conditions.

Services

All Pro Service provides handyman, maintenance, repair, installation, and related home improvement services based on agreed estimates, work orders, or verbal approval.

All services are subject to availability and may be refused at our discretion.

Estimates & Pricing

• Estimates are based on the information provided at the time of inspection or consultation.

• Final pricing may change if additional labor, materials, repairs, or unforeseen conditions are discovered during the project.

• Any significant changes will be communicated for approval before additional work is completed whenever possible.

Payments

• Payment is due upon completion of services unless otherwise agreed in writing.

• Deposits may be required for larger projects, custom orders, or material purchases.

• Late payments may be subject to additional fees or collection actions.

Customer Responsibilities

Customers agree to:

• Provide accurate information regarding the project

• Ensure safe and reasonable access to the work area

• Remove valuable or fragile items from the workspace

• Ensure utilities such as water and electricity are available if needed

All Pro Service is not responsible for delays caused by inaccessible work areas, unsafe conditions, or missing utilities.

Scheduling & Cancellations

• Appointment times are estimates and may be affected by traffic, weather, prior jobs, or material delays.

• Customers should provide at least 24 hours’ notice for cancellations whenever possible.

• Same-day cancellations may be subject to a cancellation fee.

Materials

• Materials purchased specifically for a project may be non-refundable.

• Customer-supplied materials are not covered under any workmanship guarantee.

• All Pro Service is not responsible for manufacturer defects in third-party products or materials.

Limited Workmanship Warranty

We stand behind our workmanship and may offer limited repair or correction of workmanship-related issues reported within 7 days of service completion.

This warranty does not cover:

• Normal wear and tear

• Misuse or neglect

• Pre-existing conditions

• Structural, plumbing, or electrical problems outside the original scope

• Damage caused by third parties or customer modifications

Limitation of Liability

To the fullest extent permitted by law, All Pro Service shall not be liable for:

• Indirect or incidental damages

• Loss of use, profits, or property value

• Delays caused by events outside our control

• Hidden or unforeseen conditions discovered during work

Our maximum liability shall not exceed the amount paid for the specific service provided.

Property Conditions

Customers acknowledge that older homes or previously repaired areas may contain hidden defects or code issues that become visible during repairs. All Pro Service is not responsible for unrelated pre-existing problems discovered during service.

Photography

We may take before-and-after photos of completed work for documentation, quality control, or marketing purposes unless the customer requests otherwise in writing.

Governing Law

These Terms and Conditions shall be governed by the laws of the State of California.

Changes to Terms

All Pro Service reserves the right to update or modify these Terms and Conditions at any time without prior notice.

Contact Information

All Pro Service
Phone: [Your Business Phone Number]
Email: [Your Business Email]